At Poema Language Services, our FAQ section is designed to address your most common questions about our multilingual services in the Greater Bay Area, helping you make informed decisions with confidence.
Organised into key categories – Translation and Writing Services, MICE and Interpreting Services, and Our Experience and Guarantee – these Q&As highlight our commitment to trust, efficiency, excellence, and confidentiality across all projects. Whether you're seeking details on processes, benefits, or customisation, we aim to provide simple, direct answers; for personalised advice, feel free to contact us if you have additional questions and we would be delighted to address them.
We never translate word-for-word due to linguistic differences. Our human translators focus on fidelity to the source, incorporating your preferred vocabulary or glossaries for tailored, trustworthy results that build client confidence.
We embrace AI for its speed but recognise its limitations in cultural sensitivity, nuance, industry knowledge, and consistency. Our hybrid approach combines AI with expert human review to deliver efficient, precise translations that save time and costs while maintaining the excellence and trust you expect.
Localisation adapts your content to cultural and regional nuances. Our local GBA experts provide advice and onsite support to ensure your message resonates locally, fostering trust through efficient, culturally attuned services.
Yes, we happily integrate your preferred vocabulary, fixed terms or glossaries into translations. This personalised approach, combined with our human expertise and technology, ensures efficient, accurate outcomes that respect your needs and enhance the overall excellence of our confidential services.
We provide meticulous proofreading for spelling, punctuation, grammar and syntax corrections, plus expert editing to refine the tone and elevate the expression. Our rigorous 3-step quality control eliminates errors, delivering polished, credible content that resonates globally.
Our rigorous 3-step quality control process ensures every translation is accurate, culturally appropriate, and error-free, using native experts and hybrid AI-human methods. This guarantees precision, eliminates errors, and delivers efficient, trustworthy results tailored to your Greater Bay Area needs – saving time and costs while upholding confidentiality and excellence.
A qualified, native-speaking translator converts the source text into the target language, focusing on fidelity to the original meaning. We incorporate client glossaries or preferred terms, and for hybrid projects, integrate AI for drafts – ensuring cultural nuances (e.g., those applicable in Macao, Hong Kong, or mainland China) and context are preserved for a resonant, high-quality foundation.
A second experienced linguist reviews the translation for accuracy, consistency, and flow, addressing ambiguities, grammar or cultural mismatches. This step refines the content to match your preferred tone, infuses creativity, and leverages localisation expertise, resulting in compelling, error-free translations that enhance credibility and global impact.
A dedicated proofreader conducts a thorough audit for spelling, punctuation, grammar, and polish. We use CAT tools for consistency checks and make final adjustments for real-world usability – ensuring a flawless, professional outcome that protects your brand's reputation.
Yes, we tailor the process for high-volume or specialised needs, such as industry-specific adaptations.
CMP stands for “Certified Meeting Professional”, a globally recognised credential launched in 1985 by the Events Industry Council, signifying excellence in meeting management through experience, education and a rigorous exam. Our CMPs enhance your GBA events by applying best practices, boosting efficiency, and maximising value – opening doors to better opportunities and trusted outcomes.
Interpretation is the verbal translation of spoken words, available in consecutive or simultaneous modes to suit your event needs. We provide both, using UN-level standards and Bosch equipment for seamless, real-time communication, ensuring efficient, confidential support that emphasises trust and excellence in GBA settings.
Simultaneous interpretation occurs in real time, with the interpreter situated on-site in a booth with the target language being relayed back to the audience via headsets. This is ideal for live events to maintain flow and avoid unnecessary pauses. For sessions over 45 minutes, we require two interpreters per language pair to ensure accuracy and prevent fatigue, with a standard 6-hour day including breaks – promoting reliable, high-quality service you can trust.
Consecutive interpretation involves alternating between the speaker and the interpreter, which is, perfect for detailed business meetings. For events over 2 hours, two interpreters are needed per language pair, with a 6-hour daily limit and required breaks, ensuring efficient, accurate delivery that upholds our commitment to excellence and confidentiality.
For non-local pairs (beyond Cantonese, Mandarin, Portuguese, or English pairings), charges include travel days based on flight time, accommodation with breakfast, economy transportation, and a daily allowance for meals/miscellanea. These are agreed per project for transparency, supporting efficient, trustworthy service across the GBA.
We unite local knowledge with your vision for venue negotiation, procurement, and budget-friendly experiences, featuring rapid on-site deployment and innovative concepts. Guaranteed on-time delivery maximises your focus which is useful for elaborating on the site's MICE descriptions, addressing queries from overseas planners and filling a gap in event-specific efficiency details.
Since 2007, PLS has partnered with a diverse range of trusted clients across the Greater Bay Area and across the globe, including Macao SAR Government departments (e.g., Cultural Affairs Bureau, Municipal Affairs Bureau, Health Bureau), integrated resorts (e.g., Venetian Macau Limited, Wynn Macau, MGM Macau, Galaxy Entertainment Group), private companies (e.g., ADA – Administration of Airports Ltd., Macau Water, Air Macau), and global organizations (e.g., General Motors China, NagaWorld Limited, Trinity Guildhall). This broad experience ensures we deliver efficient, confidential solutions tailored to your needs, fostering long-term trust and excellence.
To view more of our valued clients, download the PLS Client List.
PLS has supported a variety of high-profile events in the Greater Bay Area, including international conferences, medical congresses (e.g., for COMTEC Group), product launches (e.g., SAVIO's Guangzhou event), wine showcases (e.g., Unexpected Italian in Macao), and government-related occasions through partnerships with entities like the Cultural Affairs Bureau and Macao Government Tourist Office. Our Certified Meeting Professionals provide seamless on-site support, from venue negotiation to interpreting, ensuring efficient, culturally adapted experiences that maximise impact and value for you.
To view more events that we have been trusted with, download our comprehensive events portfolio.
We offer complete document protection and discreet handling for sensitive materials, with NDAs available on request. This consistent standard across translation, writing, MICE, and interpreting builds trust and security.